Class 5 VoIP Softswitch

What is a Softswitch?

A Softswitch is a software-based system that manages and controls voice communication over IP networks. It acts as the core of a VoIP infrastructure by handling call routing, session management, and connectivity between different networks.

Gama Infotech’s Softswitch is an advanced, carrier-grade switching solution designed to efficiently establish, manage, route, and terminate voice sessions across VoIP environments. By separating call control functions from traditional hardware, it enables seamless delivery of multiple services such as voice, video, and IPTV over a unified platform.

Built for performance and reliability, Gama Infotech’s Softswitch offers high scalability, allowing businesses to grow without infrastructure limitations. It integrates easily with third-party applications and provides real-time monitoring tools to ensure optimal system performance.

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Modern Evolution of Telephony

Traditionally, telecom networks relied on hardware-based switchboards for call routing. With advancements in the telecommunications industry, these systems have evolved into software-driven solutions that route calls over the internet — offering greater flexibility, scalability, and cost efficiency.

Gama Infotech’s Class 5 Softswitch represents this evolution by providing a fully software-based architecture that simplifies operations and reduces infrastructure dependency.

Built on open standards and protocols, the Gama Infotech Class 5 Softswitch ensures seamless integration with third-party systems and applications. This flexibility allows businesses to customize their services, expand offerings, and adapt quickly to market demands.

Core Features of Gama Infotech Class 5 Softswitch

Advanced SIP Switching

Ensure smooth and reliable call routing with high-performance SIP switching designed for scalability and uninterrupted communication.

Integrated VoIP Billing System

Manage your business efficiently with real-time billing, detailed CDR tracking, and multi-level billing support for resellers and end users.

LCR & Multi-Gateway Support

Optimize call costs with Least Cost Routing (LCR) and the ability to configure multiple gateways for intelligent and flexible routing.

Calling Card Solution

Launch prepaid and postpaid calling card services with full integration into the softswitch and billing system for seamless operation.

PIN-to-PIN Balance Transfer

Allow users to transfer balance securely between accounts using PIN-based transactions, enhancing flexibility and user convenience.

Mobile Airtime Recharge

Enable instant and secure mobile top-ups with a built-in recharge system, allowing users to recharge accounts quickly and conveniently.

How Gama Infotech VoIP Softswitch Works

All VoIP Compatibility

Gama Infotech’s Softswitch supports a wide range of VoIP services and protocols, ensuring seamless interoperability and reliable communication across different networks and devices.

Anywhere Access

Access your system from anywhere in the world with a secure internet connection. Our platform enables remote login for administrators, resellers, and users — offering complete flexibility and control.

Cloud-Based Infrastructure

Hosted on secure cloud servers, Gama Infotech’s solution eliminates the need for complex on-site hardware. We handle deployment, updates, and maintenance, so you can focus on growing your business.

Omnichannel Communication

Manage all customer interactions from a single platform, including voice calls, email, chat, SMS, and social media — delivering a unified and streamlined communication experience.

Future-Ready Technology

Stay competitive with advanced features such as video calling, conferencing, unified messaging, and AI-driven tools designed for next-generation communication needs.

Scalable on Demand

Easily scale your operations to handle increasing call volumes or business expansion. Whether it's peak traffic or rapid growth, the system adapts without performance compromise.

Gama Infotech VoIP Softswitch

Gama Infotech’s VoIP Softswitch is a robust, carrier-grade SIP-based switching solution built for today’s advanced telecom environments. It delivers high performance, stability, and intelligent call routing by dynamically selecting routes based on cost and quality — ensuring efficient and seamless voice communication across global networks.

Types of VoIP Softswitch

Class 4 Softswitch

Designed for telecom carriers, the Class 4 Softswitch handles high volumes of long-distance and wholesale traffic. It focuses on efficient call routing, interconnection, and optimized cost management for large-scale operations.

Class 5 Softswitch

Ideal for businesses and residential VoIP services, the Class 5 Softswitch enables end-user features such as local and international calling, call management, and enhanced communication services.

Key Advantages

High Reliability & Flexibility

Easily scale your communication infrastructure by adding or removing users and lines without any changes to physical hardware. The system adapts to your business needs in real time.

Cost Optimization

Minimize capital and operational expenses by reducing dependency on traditional telecom hardware while benefiting from efficient VoIP-based communication.

SIP Softswitch Technology

Gama Infotech’s SIP Softswitch leverages the Session Initiation Protocol (SIP) to establish, manage, and terminate voice sessions over IP networks. It ensures seamless interoperability between multiple devices, platforms, and networks — enabling unified communication across internet, landline, and wireless channels.

This technology forms the backbone of modern IP multimedia systems, delivering reliable, scalable, and high-quality communication experiences for businesses and service providers.

New Releases

  • SMS Features with SMS Billing
  • PIN to PIN Balance Transfer
  • Mobile Topup

Account & User Management

  • Account and user management
  • Multiple Calls on one account
  • Account for New Phone Number
  • Customer management
  • Prepaid/Postpaid recharge
  • Agent account
  • Batch management
  • Signup(customer)
  • Account detail(Agent, Customer)
  • Caller ID Authentication
  • Recharge/Payment Online
  • SIP Device Add/Delete
  • Block Prefix
  • CDRS
  • Invoice
  • Charges
  • IP Termination (Wholesale)
  • Real-time billing
  • Multiple level reseller
  • Multiple provider creation & login

IVR Management

  • IVR prompts( balance, destination, credit time)
  • Customize IVR in multi-language

IPPBX Features

  • Call Conference
  • Call Recording
  • Call Transfer
  • Call Queue
  • Announcements
  • Ring Groups
  • MOH (Music on Hold)
  • Follow Me
  • IVR(Interactive voice response)
  • Voice Email
  • Time Condition
  • Time Groups
  • CDR Report
  • Add / Import User
  • SIP Settings
  • Trunk Settings
  • Out Going Call Rules
  • Incoming Call Rules
  • Dial Plan

DID Management

  • DID Management from Portal

Web Interface

  • Multi Language Support
  • Real Time Customized Billing Interface (Color & Theme of Form, Table, Menu & Buttons)

Hardware Requirements

  • Intel Core i5 Processor /32 Gb RAM/1 TB HDD

Software Requirements:

  • Debian 12.x (complete installation)

Carrier:

  • Carrier which supports SIP calls, g711, g723 and g729 codecs.

Pre-installation Considerations:

Here is some information that we think is worth knowing prior to installing the Gama Class 5 Softswich.

  • Debian server should be on public IP.
  • SSL Certificate should be install on the Debian server

Internet connection:

The use of a 1Gbit Ethernet card is a prerequisite for Gama Class 5 Softswitch with good broadband internet connection .

Installation:

Gama requires remote access of server for installation. The installation of “Gama Softswitch” will be done by SSH connection on Debian server. Its installation requires internet facility and the time taken for its set up mainly depends on the nature and amount of customization to be done and the nature of service provider’s infrastructure. Our competent and reliable force of engineers renders spectacular services in solving every bit of installation related problem.