Who we are
Suggested text: Our website address is: https://gamainfotech.com.
1. Introduction
Gama Infotech (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including VoIP solutions, softswitch development, PBX systems, live streaming, CRM integrations, and related services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Company name
- Billing details
b. Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
c. Communication Data
- Messages sent via contact forms
- Support queries
- Chat or email communication
d. Service Data (VoIP & Telecom Services)
- Call logs (metadata only, not content unless required)
- SIP credentials and configuration details
- Usage data for billing and analytics
3. How We Use Your Information
We use collected data for:
- Providing and maintaining our services
- Processing inquiries and support requests
- Managing VoIP, PBX, and telecom services
- Billing and account management
- Improving website performance and user experience
- Sending updates, promotions, or service notifications
- Ensuring security and preventing fraud
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Remember user preferences
You can control cookies through your browser settings.
5. Data Sharing & Disclosure
We do not sell your personal data. We may share your data with:
- Service providers (hosting, analytics, payment processors)
- Legal authorities if required by law
- Partners for service delivery (e.g., telecom integrations)
All third parties are required to maintain confidentiality.
6. Data Security
We implement industry-standard security measures including:
- Secure servers and encryption
- Access control and authentication
- Regular monitoring and updates
However, no system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary for:
- Service delivery
- Legal and compliance requirements
- Business operations
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to data processing
To exercise your rights, contact us at: sales@gamainfotech.com
9. Third-Party Services
Our website may contain links or integrations with third-party services such as:
- CRM systems
- Payment gateways
- Live chat tools
We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
11. International Data Transfers
If you access our services from outside India, your data may be transferred and processed in India or other countries where our servers or partners operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Gama Infotech
Website: https://gamainfotech.com/
Email: sales@gamainfotech.com
Phone: +1-8005813963