Unified Communication System

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Unified Communication System

All-in-One Communication for Modern Businesses

Looking for a powerful and dependable communication partner? Gama Infotech delivers next-generation unified communication solutions designed to streamline collaboration, enhance productivity, and keep your business connected—anytime, anywhere.

Our advanced platform integrates voice, messaging, and collaboration tools into one seamless ecosystem, helping your teams work smarter and faster.

Empower Your Business Communication

Whether you’re a startup or an enterprise, Gama’s Unified Communication System helps you stay connected, collaborate efficiently, and scale effortlessly.

Why Choose Gama Unified Communication System?

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  • Quick Setup & Easy Access
    Get started instantly with a user-friendly platform that’s simple to install and operate across all devices.
  • Any Network, Anywhere
    Enjoy uninterrupted communication over 3G, 4G, 5G, and Wi-Fi networks.
  • Cross-Platform Compatibility
    Fully optimized for iOS, Android, and web browsers, ensuring flexibility for your workforce.
  • Advanced Security
    Protect your conversations with end-to-end encryption, keeping your business data safe and private.
  • Smart Collaboration Tools
    Communicate efficiently with group chats, HD video meetings, and conference calling features.
  • Complete Communication Suite
    Access instant messaging, crystal-clear voice calls, and high-quality video communication in one platform.
  • File Sharing Made Easy
    Share documents, images, audio, videos, and spreadsheets instantly with your team.
  • In-App DID Integration
    Purchase DID numbers directly within the app and receive incoming calls seamlessly on your mobile device.

Core Features of Unified Communication System

Advanced Communication Capabilities Built for Performance

Our Unified Communication System is powered by enterprise-grade technology, delivering reliability, flexibility, and seamless user experience across all communication channels.

Class 5 Softswitch

Robust and scalable switching platform designed for efficient call routing, management, and high-performance VoIP operations.

Integrated VoIP Billing

Comprehensive billing system with real-time tracking, multi-level pricing, and detailed reporting for complete financial control.

HD Voice, Video & Messaging

Experience crystal-clear voice calls, high-definition video communication, and instant messaging—all optimized for low bandwidth usage.

Smart Messaging & Sharing

Enhance communication with emojis, live location sharing, and interactive messaging features for better user engagement.

Calling Card Solution

Flexible prepaid and postpaid calling card system fully integrated with softswitch and billing for global communication services.

Instant Push Notifications

Stay updated with real-time alerts for incoming calls, messages, and missed activities—ensuring you never miss important communication.

Key Benefits of Unified Communication System

Empowering Businesses with Smarter Communication

Our Unified Communication System is designed to enhance efficiency, reduce costs, and enable seamless collaboration across your organization.

Centralized Communication Management

Bring all communication channels—calls, messages, voicemail, and conferencing—into a single, unified platform. This ensures streamlined operations, improved coordination, and complete visibility for better decision-making.

Cost Efficiency Without Compromise

Reduce operational expenses by eliminating traditional telephony costs such as long-distance charges, hardware investments, and maintenance. Enjoy high-quality communication powered entirely over the internet.

Enhanced Customer Experience

Respond to customer inquiries faster with intelligent features like call routing, queues, and real-time availability. Deliver a more professional and responsive experience while minimizing missed calls and delays.

Work From Anywhere Flexibility

Enable your team to stay connected from any location. With secure VoIP access, employees can make and receive business calls remotely, supporting hybrid and remote work models without disruption.

Actionable Insights & Analytics

Gain access to detailed call analytics including response times, call volumes, peak hours, and agent performance. Use real-time data to optimize operations and improve service quality.

Scalable & Future-Ready Infrastructure

Easily expand your communication system as your business grows. Add users, features, and extensions without complex installations or downtime, ensuring long-term scalability.

OTT VoIP & Unified Communication System

Next-Generation Communication Platform for Modern Businesses

Gama’s OTT VoIP & Unified Communication System is an all-in-one communication solution that brings together voice, video, messaging, and collaboration tools into a single, powerful platform. Built for businesses of all sizes, it delivers secure, real-time connectivity across mobile and desktop environments—helping teams stay productive and connected from anywhere.

Android & iOS Smart Communicator

Experience Seamless Communication Anytime, Anywhere

Our advanced mobile and web communicator is designed to deliver a smooth, feature-rich VoIP experience with high performance and reliability.

  • Easy Setup & Accessibility : Quick to download, simple to install, and user-friendly across all devices.
  • Works on Any Network : Optimized to run flawlessly on 3G, 4G, 5G, and Wi-Fi, ensuring uninterrupted communication.
  • Multi-Platform Support : Available on Android, iOS, and Web, enabling seamless access across all devices.
  • Secure Communication : Built with end-to-end encryption to safeguard your conversations and business data.
  • Complete Communication Suite : Access instant messaging, HD voice calls, video calls, group chats, and conference meetings—all in one app.
  • Advanced File Sharing : Easily share documents, images, videos, audio files, and spreadsheets with your team in real time.
  • White-Label OTT Dialer : Launch your own branded communication app—similar to popular messaging platforms but with enhanced quality, control, and advanced features like voice, video, chat, group chat, conferencing, and SMS.
  • Integrated Utility Services : Go beyond communication with built-in services like electricity bill payments, DTH recharge, mobile recharges, data packs, water bills, gift cards, and more—offering a complete digital experience in one application.
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New Releases
  • SMS Features with SMS Billing
  • PIN to PIN Balance Transfer
  • Mobile Topup
Account and User Management
  • Account and user management
  • Multiple Calls on one account
  • Account for New Phone Number
  • Customer management
  • Prepaid/Postpaid recharge
  • Agent account
  • Batch management
  • Signup(customer)
  • Account detail(Agent, Customer)
  • Caller ID Authentication
  • Recharge/Payment Online
  • SIP Device Add/Delete
  • Block Prefix
  • CDRS
  • Invoice
  • Charges
  • IP Termination (Wholesale)
  • Real-time billing
  • Multiple level reseller
  • Multiple provider creation & login
IVR Management
  • IVR prompts( balance, destination, credit time)
  • Customize IVR in multilanguage
IPPBX Features
  • Call Conference
  • Call Recording
  • Call Transfer
  • Call Queue
  • Announcements
  • Ring Groups
  • MOH (Music on Hold)
  • Follow Me
  • IVR(Interactive voice response)
  • Voice Email
  • Time Condition
  • Time Groups
  • CDR Report
  • Add / Import User
  • SIP Settings
  • Trunk Settings
  • Out Going Call Rules
  • Incoming Call Rules
  • Dial Plan
DID Management
  • DID Management from Portal
Web Interface
  • Multi Language Support
  • Real Time Customized Billing Interface (Color & Theme of Form, Table, Menu & Buttons)
OTT Mobile Dialer Features
  • Audio Call (App to App and App to PSTN)
  • Video Call (App to App)
  • Video Conferencing
  • Instant Messaging / App to App Chat
  • Group Chat
  • Call Conferencing
  • File Sharing ( Picture, messages, images, videos and files Sharing)
  • Chat History
  • Invite to friend
  • Background Syncing
  • Push Notification and Floating Notification
  • In-app registration for new users using their mobile no. (similar to Whatsapp)
  • SMS authentication with one time Password
  • In-app recharge using Paypal and Debit / Credit Card
  • Recent Call
  • Phone Book (Synchronize with Phone Address Book)
  • NAT/Firewall support
  • STUN server Support
  • Codec Supported :- Audio Codec(G729, G711,GSM,G722, iLBC), Video Codec (VP8)
  • Registration Timeout
  • Acoustic Echo Cancellation
  • Packet concealing
  • Packet Lost Concealment (PLC)
  • Comfort Noise Generator (CNG)
  • Customized with company logo/name
  • Unlimited user license

Hardware Requirements

  • Intel Core i5 Processor /32 Gb RAM/1 TB HDD

Software Requirements:

  • Debian 12.x (complete installation)

Carrier:

  • Carrier which supports SIP calls, g711, g723 and g729 codecs.

Pre-installation Considerations:

Here is some information that we think is worth knowing prior to installing the Gama Unified Communication System.

  • Debian server should be on public IP.
  • SSL Certificate should be install on the Debian server

Internet connection:

The use of a 1Gbit Ethernet card is a prerequisite for Gama Unified Communication System with good broadband internet connection .

Installation:

Gama requires remote access of server for installation. The installation of “Gama Unified Communication System” will be done by SSH connection on Linux server.Its installation requires internet facility and the time taken for its set up mainly depends on the nature and amount of customization to be done and the nature of service provider’s infrastructure. Our competent and reliable force of engineers renders spectacular services in solving every bit of installation related problem.